eArrow is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our software products and services (collectively, the “Services”). By using our Services, you agree to the practices described in this Privacy Policy.
Last Updated: 13.11.2024
1. Information We Collect
We may collect and process the following types of information:
- Personal Information: Information that can identify you, such as your name, email address, phone number, and billing information, collected when you create an account, subscribe to our Services, or contact us for support.
- Usage Data: Information about your interactions with our Services, such as IP address, browser type, device information, log data, and other diagnostic data.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track activity on our Services and store information. You can control cookie use via your browser settings.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To provide and maintain our Services: Including account management, software updates, and technical support.
- To process transactions: Including billing, invoicing, and account verification.
- To improve and personalize our Services: Using data analytics to understand usage patterns and optimize user experience.
- To communicate with you: Sending notifications, updates, security alerts, and promotional messages (only with your consent).
- To ensure security and prevent fraud: Using information to safeguard our platform and prevent unauthorized activity.
3. Sharing of Information
We do not sell your personal information. However, we may share your information in the following situations:
- Service Providers: With third-party vendors and providers who perform services on our behalf (e.g., payment processing, analytics, support).
- Legal Requirements: When required by law or in response to valid requests by public authorities (e.g., courts, government agencies).
- Business Transfers: In case of merger, acquisition, or asset sale, your information may be transferred. Notice will be provided if this impacts your data.
4. Data Security
We implement industry-standard security measures to protect your data. However, no method of transmission or storage is 100% secure. Please use our services responsibly.
5. Your Rights and Choices
Depending on your jurisdiction, you may have the following rights:
- Access: Request a copy of your personal data.
- Correction: Request corrections to inaccurate or incomplete information.
- Deletion: Request deletion of your data under certain conditions.
- Opt-out: Opt out of communications or data processing activities.
To exercise your rights, please contact us at support@earrow.net.
6. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will appear on this page with an updated effective date. We recommend reviewing this policy occasionally.
7. Contact Us
If you have any questions, please contact us:
Email: support@earrow.net